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House of LUXR logo on black background, minimalist design.

Terms & Conditions

Terms and Conditions
Effective Date: 21st July, 2025
Last Updated: 21st July, 2025
Brand: LUXR
Company: Jewel Tech Solutions Pvt Ltd.
Contact Email: info@luxr.co.in
Website: www.luxr.co.in
Welcome to LUXR, operated by Jewel Tech Solutions Pvt Ltd. These Terms and Conditions ("Terms") govern your access to and use of our website, products, augmented reality features, digital content, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Eligibility
By using this site, you affirm that you are:

  • At least 18 years of age (or have parental/legal guardian consent if younger), and

  • Legally competent to enter into a binding agreement under applicable laws.

2. Company Information
Legal Name: Jewel Tech Solutions Pvt Ltd.
Brand: LUXR
Registered Office: SV Meera Mansion, Ameerpet, Hyderabad, Telangana, India
Territorial Scope: Worldwide
Contact: info@luxr.co.in
3. Products and Services
We provide premium fashion apparel integrated with augmented reality (AR) experiences. All designs are original or officially licensed (where applicable). Product details, specifications, images, and pricing are subject to change without prior notice.
4. Augmented Reality Content
Use of AR features provided through QR codes or mobile integrations:

  • Is for personal, non-commercial use only.

  • Must not be copied, modified, or redistributed without permission.

  • Requires a compatible device and internet connection.

  • May involve third-party platforms (e.g., Snapchat, Meta, or WebAR engines), and by accessing them, you agree to their respective terms.

5. Intellectual Property Rights
All content on this site — including designs, logos, images, product visuals, AR experiences, graphics, software, and written material — is the exclusive property of Jewel Tech Solutions Pvt Ltd. or its licensors.
You may not reproduce, copy, sell, or exploit any part of the site or product for commercial use without our express written consent.
6. User Obligations
By using our website and services, you agree to:

  • Provide accurate and complete personal and payment information.

  • Not use our products or services for illegal or unauthorized purposes.

  • Not attempt to interfere with or hack our AR or website systems.

  • Not copy, modify, distribute, or reverse-engineer any product or AR content.

7. Payment and Billing
We accept secure online payments via multiple gateways. By placing an order, you authorize us to charge the full purchase amount to your selected payment method. Pricing is displayed in INR or USD (or your local currency, where available) and may include or exclude shipping, customs duties, or taxes depending on your region.
8. Order Acceptance and Cancellation
All orders are subject to acceptance and availability. We reserve the right to:

  • Cancel or reject orders for any reason, including suspected fraud or inventory issues.

  • Cancel orders that violate our terms, pricing errors, or limited-edition sale terms.

Please review our Cancellation Policy for more details.
9. Returns and Refunds
We offer a return period of 7 days after delivery, subject to inspection and eligibility. AR-embedded or customized items may not be eligible for return unless defective.
See our Return Policy for complete terms.
10. Shipping & International Use
We ship globally. International orders may be subject to customs fees, which are the buyer's responsibility. Delays due to customs or local delivery issues are beyond our control.
Please review our Shipping Policy for details.
11. Limitation of Liability
To the fullest extent permitted by law:

  • We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website, AR services, or products.

  • We do not guarantee that the website or AR features will be uninterrupted, secure, or error-free.

Your use of our services is at your sole risk.
12. Privacy
Our use of your personal information is governed by our Privacy Policy, which complies with GDPR, CCPA, and Indian IT regulations. By using our services, you consent to the collection and use of data as described therein.
13. Termination
We may suspend or terminate access to our services at any time, without prior notice, for any conduct that violates these Terms or is harmful to our interests.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana, without regard to conflict of law principles.
For international users, you agree to comply with your own local laws as applicable.
15. Modifications to the Terms
We reserve the right to update or change these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms. It is your responsibility to check this page periodically.
16. Contact Information
If you have questions about these Terms, reach out to:
📧 Email: info@luxr.co.in
🏢 Company: Jewel Tech Solutions Pvt Ltd.
📍 Address: SV Meera Mansion, Ameerpet, Hyderabad, Telangana, India

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