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Accessibility Statement

Accessibility Statement
Effective Date: 21st July, 2025
Brand: LUXR
Company: Jewel Tech Solutions Pvt Ltd.
Contact Email: info@luxr.co.in
Website: www.luxr.co.in
Our Commitment to Accessibility
At LUXR, we are committed to ensuring that our website, products, and digital experiences — including our augmented reality (AR) content — are accessible to everyone, including individuals with disabilities. We believe in digital inclusion and strive to create a positive, barrier-free experience for all users regardless of ability or technology.
We are continuously working toward compliance with applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and supporting applicable global regulations such as:

  • The Rights of Persons with Disabilities Act (India)

  • The Americans with Disabilities Act (ADA)

  • Section 508 of the U.S. Rehabilitation Act

  • EN 301 549 (EU digital accessibility)

Accessibility Features
To support a more inclusive experience, our website incorporates the following features:

  • Responsive design for all screen sizes and assistive devices

  • Keyboard navigability for all essential features

  • Alt text for all meaningful images and product visuals

  • Consistent color contrast ratios for readability

  • Accessible forms and labels for screen readers

  • Clear and structured HTML/CSS code

  • Option to request AR experiences compatible with common accessibility settings (e.g., visual adjustments, voice guidance)

Third-Party Content & AR Integration
Some features on our site (such as AR filters or QR code-based experiences) may rely on third-party platforms (e.g., Snapchat, WebAR tools). While we strive to select partners who meet accessibility standards, we cannot guarantee their full compliance. However, we are actively seeking ways to expand accessibility within our AR features in future releases.
Feedback & Assistance
We welcome feedback on the accessibility of www.luxr.co.in and all related content. If you encounter any difficulty using our site or AR experiences, or require assistance with placing an order, please contact us:
📧 Email: info@luxr.co.in
📍 Company: Jewel Tech Solutions Pvt Ltd.
🏢 Address: SV Meera Mansion, Ameerpet, Hyderabad, Telangana, India
We aim to respond to all accessibility inquiries within 2 business days.
Ongoing Improvements
Accessibility is a continuous journey, not a one-time achievement. We are:

  • Conducting periodic audits and reviews

  • Incorporating user feedback into future updates

  • Exploring AR accessibility enhancements for individuals with visual and cognitive challenges

Need Help Now?
If you require immediate help using our site or need a specific file in an accessible format (PDF, alt-text, large print), please email info@luxr.co.in, and we will accommodate your request promptly.

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

Our Commitment to Accessibility

LUXR, operated by Jewel Tech Solutions Pvt Ltd., is committed to ensuring digital accessibility for people with disabilities. We aim to provide an inclusive and accessible experience for all users on our website and digital platforms, including our augmented reality (AR) features. We are actively working to conform with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and comply with applicable accessibility laws and standards.

Scope of Compliance

We strive to ensure that all core functionality of our website is accessible, including:

  • Navigation menus

  • Product information

  • Checkout processes

  • Responsive mobile compatibility

  • Text and color contrast

  • Alternative text for key visuals

We have conducted internal reviews and use tools to identify and fix accessibility barriers within our direct control.

Declaration of Partial Compliance

Despite our efforts, some content or features may not be fully accessible due to reliance on third-party platforms or technologies, including but not limited to:

  • Augmented Reality (AR) filters or viewers delivered via third-party applications (e.g., Snapchat, WebAR)

  • QR code-based experiences that redirect to external services

  • Embedded services or plug-ins beyond our direct control

Because we do not control the code or accessibility practices of these third-party systems, we declare partial compliance with WCAG 2.1 standards for these specific areas.

We are actively engaging with third-party vendors and partners to encourage and advocate for improved accessibility in their offerings.

Feedback & Contact

If you experience any accessibility barriers or require assistance using any part of our website or digital features, please contact us:

📧 Email: info@luxr.co.in
📍 Company: Jewel Tech Solutions Pvt Ltd.
🏢 Address: SV Meera Mansion, Ameerpet, Hyderabad, Telangana, India

We will respond within 2 business days and provide alternative access or assistance wherever possible.

Ongoing Improvement

Accessibility is an ongoing priority at LUXR. We are:

  • Continuously auditing and enhancing our digital content

  • Collaborating with AR developers to make future AR features more inclusive

  • Implementing best practices and user feedback loops

Requesting Alternative Formats

If you require product details, visual descriptions, or AR-related content in alternative formats (e.g., large print, accessible PDFs, screen reader–optimized descriptions), please contact us, and we will accommodate your needs promptly.

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