Legal notice

LEGAL POLICY

Effective Date: 2nd June, 2026
Last Updated: 2nd June, 2026

Brand: LUXR
Company: Jewel Tech Solutions Pvt Ltd.
Website: www.luxr.co.in
Email: info@luxr.co.in

1. Introduction

This Legal Policy governs the use of the LUXR website, products, services, content, communications, and all related platforms operated by Jewel Tech Solutions Pvt Ltd.

By accessing, browsing, purchasing from, or otherwise using our website and services, you acknowledge and agree to comply with all applicable laws, regulations, and policies published by LUXR.

2. Intellectual Property Rights

All intellectual property rights associated with LUXR are owned by or licensed to Jewel Tech Solutions Pvt Ltd., including but not limited to:

  • Brand names

  • Logos

  • Product designs

  • Artwork

  • Graphics

  • Images

  • Videos

  • Website content

  • Product descriptions

  • Marketing materials

  • Software and digital assets

  • Trademarks and trade dress

No content may be copied, reproduced, modified, distributed, sold, published, displayed, or exploited without prior written permission from Jewel Tech Solutions Pvt Ltd.

Unauthorized use may result in civil and criminal legal action.

3. Trademark Protection

"LUXR" and all associated logos, branding elements, slogans, and visual identifiers are proprietary trademarks or trademark applications owned by Jewel Tech Solutions Pvt Ltd.

Any unauthorized use of our trademarks, brand identity, or confusingly similar marks is strictly prohibited.

4. Copyright Notice

All website content is protected under applicable copyright laws, including but not limited to:

  • Indian Copyright Act, 1957

  • International copyright conventions and treaties

Users may access website content solely for personal and non-commercial purposes.

Commercial reproduction or redistribution is prohibited without written authorization.

5. Product Representation Disclaimer

We strive to display product colors, textures, dimensions, and specifications as accurately as possible.

However:

  • Actual colors may vary due to device displays and screen settings.

  • Product appearance may slightly differ from website images.

  • Measurements may contain reasonable manufacturing tolerances.

Such variations shall not be considered defects.

6. Website Disclaimer

The website and all services are provided on an "AS IS" and "AS AVAILABLE" basis.

LUXR makes no guarantees regarding:

  • Continuous website availability.

  • Error-free operation.

  • Security against unauthorized access.

  • Compatibility with all devices or browsers.

We reserve the right to suspend, modify, or discontinue any part of the website without notice.

7. Limitation of Liability

To the fullest extent permitted by applicable law:

Jewel Tech Solutions Pvt Ltd., its directors, employees, affiliates, partners, vendors, and representatives shall not be liable for:

  • Indirect damages.

  • Consequential damages.

  • Incidental damages.

  • Special damages.

  • Loss of profits.

  • Loss of data.

  • Business interruption.

  • Reputational loss.

In all circumstances, our maximum liability shall not exceed the total amount paid by the customer for the specific order giving rise to the claim.

8. Customer Responsibility

Customers are responsible for:

  • Providing accurate personal and shipping information.

  • Maintaining account confidentiality.

  • Reviewing product descriptions before purchase.

  • Ensuring delivery availability.

  • Complying with applicable local laws.

LUXR shall not be responsible for losses arising from inaccurate customer information.

9. Fraud Prevention & Abuse

LUXR actively monitors transactions to prevent fraud and abuse.

We reserve the right to:

  • Refuse service.

  • Cancel orders.

  • Restrict account access.

  • Reject return or refund requests.

  • Report suspicious activity to law enforcement authorities.

Activities considered fraudulent include:

  • False refund claims.

  • Chargeback abuse.

  • Delivery fraud.

  • Identity theft.

  • Payment fraud.

  • Submission of manipulated evidence.

10. Chargeback Policy

Customers are encouraged to contact LUXR before initiating a payment dispute or chargeback.

Where evidence confirms successful order fulfillment, delivery, or compliance with our policies, LUXR reserves the right to:

  • Contest chargebacks.

  • Submit supporting evidence to payment processors.

  • Pursue recovery of losses incurred.

Fraudulent chargebacks may result in permanent account restrictions and legal action.

11. Indemnification

You agree to indemnify and hold harmless Jewel Tech Solutions Pvt Ltd., its officers, directors, employees, affiliates, and service providers from any claims, damages, liabilities, losses, costs, or expenses arising from:

  • Violation of these policies.

  • Misuse of the website.

  • Violation of applicable laws.

  • Infringement of third-party rights.

12. Third-Party Services

Our website may contain links to third-party websites, payment gateways, logistics providers, social media platforms, or external services.

LUXR does not control and is not responsible for:

  • Third-party content.

  • Privacy practices.

  • Terms of use.

  • Service availability.

Users access third-party services at their own risk.

13. Force Majeure

LUXR shall not be liable for delays, interruptions, or failures resulting from events beyond reasonable control, including:

  • Natural disasters.

  • Floods.

  • Fires.

  • Epidemics or pandemics.

  • Government actions.

  • Internet outages.

  • Transportation disruptions.

  • Labor disputes.

  • War or civil unrest.

14. Governing Law

This Legal Policy shall be governed by and interpreted under the laws of India.

Any dispute, controversy, or claim arising from the use of our website, products, or services shall be governed exclusively by Indian law.

15. Jurisdiction

All disputes shall be subject to the exclusive jurisdiction of the competent courts located in Hyderabad, Telangana, India.

Users expressly agree to submit to such jurisdiction.

16. Severability

If any provision of this Legal Policy is found invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

17. Policy Updates

LUXR reserves the right to amend, revise, or update this Legal Policy at any time without prior notice.

The latest version shall always be published on our website and shall become effective immediately upon publication.

18. Contact Information

For legal notices, intellectual property matters, disputes, or policy-related inquiries:

Jewel Tech Solutions Pvt Ltd.
Brand: LUXR
📧 Email: info@luxr.co.in

Registered Office:
SV Meera Mansion, Ameerpet, Hyderabad, Telangana, India